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Using accreditation to underpin technical decisions in Sri Lanka

Making Accreditation Mandatory in Sri Lanka for Taking Technical Decisions

In order to create a quality conscious culture in Sri Lanka, it was the view of the Cabinet Ministers that technical measures on the issues related to quality, environment, food safety, occupational health and safety, energy etc. must be controlled and monitored through stipulated standards and technical regulations.

The Cabinet of Ministers of Sri Lanka has taken a decision and proposed to implement relevant regulations by making conformity assessment procedures such as testing (including medical testing and calibration), inspection and certification mandatory and using accreditation as a means of providing assurance and trust on consumers. The proposal contains following main three activities;

a) To use regulations and implement conformity assessment procedures such as testing, inspection and certification by regulators for controlling activities in relation to quality, environment, food safety, occupational health and safety, energy etc.

b) To update regulations in which conformity assessment procedures are not mentioned and/or accreditation is not used as a means of acceptance and to include statement to reflect “not to use any facility that is not assessed and accredited”.

c) To develop a conformity assessment framework which is composed of testing laboratories, inspection bodies and/or certification bodies as applicable, within and outside the regulatory bodies to facilitate accreditation.

Attention has also been drawn on the frequently questioned market fairness issues related to the assurance of safety and public utility measures in relation to accuracy of water meters, electricity meters, taxi meters etc.

Hon. Minister of Science, Technology has requested from relevant Ministries and Regulatory bodies to take immediate measures to comply with the above Cabinet Decision.

Ensuring the safety of consumer electronics

In the United States, the U.S. Federal Communications Commission (FCC) has adopted a rule that permits recognition of Self Declaration of Conformity for certain information technology devices. For other equipment, such as personal computers and attachments thereto, the FCC allows the equipment declared compliant by the supplier, under a process called Declaration of Conformity, provided that supporting test results are obtained from a recognised laboratory.

Further information is available on the FCC website

Ensuring the safety of low-risk consumer electronics

Under the Electricity (Safety) Regulations 2010, a supplier’s declaration of conformity is required before placing on the market any low voltage or extra-low voltage fittings or appliances that have been declared as medium risk by the regulator. These products include certain Electric Wires and Cables; Switches for Circuit, Installation Protective and Connection Devices; Electrical Tools; Electric Welding Machines; Household and Similar-use Appliances; Audio and Video Products; Lighting and Electrical Appliances; and Power Transformers, Power Supply Units and Similar Products. The supplier’s declaration of conformity must be in accordance with ISO/IEC 17050 Part 1, and the official government supplied forms reflect the suggested format contained in this International Standard.

Further information is available on the WorkSafe New Zealand website, the regulator for ensuring the safe supply and use of electricity and gas.

Accreditation underpins KENYA’S Imports

The Government through the Kenya Bureau of Standards (KEBS), the National Standards Body (NSB) requires that all goods to be imported into the country must first be inspected, tested and or certified by accredited Inspection Bodies, Test laboratories or certification bodies.

KEBS has contracted partners under the Pre-Export Verification of Conformity (PVoC) for exports to Kenya. These partners use their accredited facilities to inspect, test and certify products including motor vehicles against relevant Kenya standards or approved standards.

Such goods once inspected and tested are issued with certificates of conformity (CoC) at the country of origin and consequently KEBS import standardization mark.

The Government and the Kenyan business community benefit from goods being cleared quickly and at minimal cost. The need to re-inspect, re-test and re-certify goods is eliminated. Additionally, time taken to deliver goods from Kenya’s ports of entry to the neighbouring countries that use Kenya’s ports of entry is significantly shortened.

Overall, this programme that is anchored on accreditation has supported the work of regulators such as KEBS, Ministry of Health, Radiation Protection Board, and KEPHIS among others.

Further information is available on the KEBS website.


Accreditation supports the delivery of better ‘regulation’ in Sweden

In Sweden, a Government Ordinance requires all public authorities to consult the Swedish National Accreditation Body (SWEDAC) before issuing any regulations containing a requirement for conformity assessment activities. This ensures that the public authority receives expert advice on the practicality of the measure being considered and on the potential for avoiding the need for regulation where accredited conformity assessment activity could deliver the same outcome.

Further information on Swedish Regulation (2011:811) Accreditation and Conformity Assessment can be accessed Swedish Regulation. (In Swedish).

Vehicle type approval

The Vehicle Certification Agency (VCA) is an Executive Agency of the United Kingdom Department for Transport (DfT), charged with operating the system of automotive type approval in the UK. VCA is the designated UK Approval Authority and a Technical Service for all type approvals to automotive EC Directives and most United Nations (UN) Regulations. VCA is accredited to provide assurance to the market.

Further information is available on the DfT webiste.




Gaming machines and online gambling underpinned by accreditation

Licence holders must ensure that gambling products have been tested by a test house before they are released to the market. The UK Regulator, the Gambling Commission, publishes a list of approved test houses that are approved to test compliance against the relevant technical standards and requirements including:

The list includes details of which technical standards and requirements each test house can check compliance against. All test houses be accredited to ISO/IEC 17025 by an ILAC Signatory accreditation body.

Further information is available on the Gambling Commission website.

Toy safety in Brazil

In Brazil the authority for technical regulations is represented at federal level by several agencies, depending of the area of competence. The regulations can be developed ex officio or upon request of a third party. These regulations are generally based on International Standards, among which ISO standards. Even if the regulation is identical to the international regulation, potential impact of regulations needs to be notified to the World Trade Organization (WTO). The National Institute of Metrology, Quality and Technology (INMETRO) is responsible for this. INMETRO is also responsible for conformity assessment bodies’ accreditation. More information can be found in the Guide to Brazil´s Toy Compliance Requirements.

The choice of conformity assessment activity is based on specific characteristics of the product and can range from certification, inspection to declaration of conformity by the supplier. It is usually voluntary-based, but if the object of conformity affects consumers’ health, safety or environment, conformity assessment should be performed by an accredited third party. A good example of this process is the certification of toys’ safety. All toys placed on the Brazilian market must be certified by an accredited certification body.

The toy safety certification process can use different certification systems that comprise specific technical regulations:

  • MERCOSUR Standard on Toy Safety NM 300:2002, Parts 1-6;
  • NM 300 – 1:2002,  Safety of Toys,  Part 1: General, mechanical and physical properties, which are based on ISO 8124-1:2000;
  • NM 300 – 2:2002, Safety of toys, Part 2: Flammability, with normative references to ISO 2431:1993;
  • NM 300-4:2002, Safety of toys Part 4: Experimental sets for chemistry and related activities, with normative references to ISO 8317:1989- Child – resistant packaging;
  • Additional requirements or methodologies such as the one to approve the Procedure for Certification of Toys and toxicological testing.

More information can be found on the ABNT website:

The toy safety certification also requests accredited certification bodies and laboratories, where the common elements of the systems request the compliance based at least on:

  • ISO/IEC 17025:2005, General requirements for the competence of testing and calibration laboratories, including sampling. It covers testing and calibration performed using standard methods, non-standard methods, and laboratory-developed methods.
  • As an IAF/ILAC MLA signatory, INMETRO also shall request confident testing, where a mandatory rule for laboratories is the proficiency testing participation based on ISO 17043:2010, Conformity assessment – General requirements for proficiency testing. The standard specifies general requirements for the competence of providers of proficiency testing schemes and for the development and operation of proficiency testing schemes.
  • Guide ISO/IEC 65:1996, General requirements for bodies operating product certification systems. This Guide has been replaced by: ISO/IEC 17065Conformity assessment – Requirements for bodies certifying products, processes and services. This new version has been fully revised with more and better terms and definitions, resources, and guidance. Christian Priller, Convenor of the ISO/CASCO working group that developed ISO/IEC 17065 standard says:

 “…..Product certification is perhaps the most visible type of certification because it is usually accompanied by a mark that is recognized and appreciated by regulators, consumers and other stakeholders. It is therefore crucial that we ensure the reliability of these claims. I am confident that the new ISO/IEC 17065 will increase trust and comparability of product certification around world.” (ISO News, 3 October 2012).

Accreditation gives credibility to classification of hotels in France

Hotels are classified on a star scale going from 1 to 5 – assessing the quality of the facilities – by the French national authorized tourism operator Atout France. In the framework of the development and modernization law of French tourism services, the decree 2009-1652, dated 22 December 2009, requires accreditation of inspection bodies carrying out controls of hotel facilities applying for this classification. The criteria is more competitive, modern and rigorous to further upgrade the overall standards of hotels in France. In this way, accreditation contributes to the national policy aim to improve hotel classification by providing national and international guests with more reliable information, therefore confirming France as one of the tops tourism destination in the world.

Further information can be found on the Atout France site. (in French)

India recognises ILAC and IAF arrangements in its steel regulations

The Indian Directorate General of Foreign Trade has relaxed its import rules of steel and steel products, and will rely on the ILAC and IAF arrangements to maintain quality assurance.

Quality certification should be either from a product certification body (ISO Guide 65/ISO 17065) accredited by an IAF MLA signatory, or from an ISO 17020 inspection body accredited by an ILAC Signatory.

Further information is available from the DGFT website.

Calibration labs support the Japanese telecommunications sector

Japan Calibration Service System (JCSS) of IAJapan is one of several ways to satisfy requirements by Telecommunications Business Act and Radio Act with references to Measurement Act Article 135 and 144.

Enforced from January 26 2004, measuring instruments used for the examination or inspection calibrated by accredited laboratories by Japan Calibration Service System (JCSS) of IAJapan is one of several ways to satisfy requirements by Telecommunications Business Act Article 87 and Radio Act Article 24-2 which refers to Measurement Act Article 135 and 144.

Telecommunications Business Act, Article 87 (pages 48 to 49) (Act No. 86 of December 25, 1984)

Radio Act, Article 24-2 (page 14) (Act No. 131 of May 02, 1950)

Measurement Act, Article 135, Article 144 (Act No. 51 of May 20, 1992)

*On English translation of Telecommunications Business Act and Radio Act, Ministry of Internal Affairs and Communications (MIC) has not translated in compliance with the terms translated by Ministry of Justice (MOJ).
Please note that “correction” translated by MIC, written as the term referred to Measurement Act, is translated by MOJ as “calibration.”

Japanese Nuclear industry recognises the importance of calibration labs

Japan Calibration Service System (JCSS) of IAJapan is one of several criteria to identify measuring instruments traceable to international or national measurement standards set out by the Nuclear Regulation Authority based on the Nuclear Reactor Regulation Laws.

Clarification of methods for confirming calibration and traceability of measuring instruments in the nuclear power plants can be found here (in Japanese)

Source: Information on Former Nuclear and Industrial Safety Agency


ISO food standards drive food safety

The ISO website ‘Using and referencing ISO and IEC standards to support public policy‘ references a wide range of instances where different standards are used to deliver food safety policy.

Leading food standards include ISO 22000, Food safety management systems — Requirements for any organization in the food chain and  ISO 22005, Traceability in the feed and food chain — General principles and basic requirements for system design and implementation.

The work of the ISO Technical Committee responsible for food safety standards (TC 34) has been a key contributor to the CODEX International Food Standards, with over 100 standards generated by TC 34 endorsed by CODEX.

Further information from the ISO website

Accredited inspection supports car safety in Sweden

The Swedish authority Transportstyrelsen – the Swedish Transport Agency uses accredited inspection bodies according ISO/IEC 17020 for the periodic inspection of vehicles, according Swedish law SFS 2002:574 and SFS 2009:211.

Further information is available from the Swedish Transport Agency – Transportstyrelsen or from Swedac.

The Federal Communication Commission (FCC) relies on accreditation as part of its equipment authorization program

Under Title 47 of the United States Code of Federal Regulations, the FCC requires that a laboratory that has been accredited (to ISO/IEC 17025) with a scope covering the required measurements shall be deemed competent to test and submit test data for equipment subject to verification, Declaration of Conformity, and certification under the Equipment Authorization Procedures.  In addition, the FCC also requires that to be designated as a TCB (Certification Body) under this section, an entity shall, by means of accreditation, meet all the appropriate specifications in ISO/IEC Guide 65 (now ISO/IEC 17065) for the scope of equipment it will certify.

Since 2002, the FCC Equipment Authorization Program has experienced a 13% growth rate each year, and in 2014, the product certification bodies recognized under this program processed over 21,000 grants of equipment certification.  The US Customs and Border Patrol Agency receive over 1 million filings per month, requesting importation of these certified devices – whose compliance to FCC rules is reliant upon accredited conformity assessment activities.

More information regarding FCC requirements for test laboratories and product certification bodies under the Equipment Authorization Program can be found at:

TCB Program Roles and Responsibilities


Gulf Cooperation Council (GCC) operate single Market Regulatory System

GCC Member states United Arab Emirates , Kingdom of Bahrain, Kingdom of Saudi Arabia, Sultanate of Oman, State of Qatar, State of Kuwait and the Republic of Yemen operate a single regulatory system to control products in the GCC market.

The System is comprised of two sets of Technical Regulations (TR):

1) Horizontal Regulations applied to all products wishing to access the GCC Single market which are:

a) GCC Conformity Marking TR.

b) The General TR for product Safety.

c) Conformity Assessment Modules.

d) Notified Bodies Selection and Notification.

e) Market Surveillance technical Regulation

f) Product Liability technical Regulation

g) Rapid Exchange of Information System(AGEL)

2) Vertical Regulations each addressing a Category of Products including:

a) Toys (Approved)

b) Low Voltage Devices (Approved)

c) Other products (in process)

Accreditation is considered an essential tool for the implementation of the regulatory system as it is used in all regulations to assure the competence of notified bodies.

Further information on the regulations and accreditation is available respectively from the GCC Standardization Organization (GSO) and the GCC Accreditation Center (GAC).

Government supported energy efficiency programmes backed by ILAC MRA

The ENERGY STAR and WaterSense programs include requirements that test data from third-party laboratories come from labs accredited by signatories to the ILAC MRA. Both programs are administered by the U.S. Environmental Protection Agency, but participation is voluntary rather than mandatory. EPA cites these international arrangements to provide greater assurance to consumers that products carrying the ENERGY STAR and WaterSense labels meet strict program requirements.

For more information on the ENERGY STAR programme, click here.

Further information on the WaterSense programme is available here.

In addition, there is a proposed rule to control formaldehyde emissions from composite wood products to require test results from a laboratory accredited by an ILAC MRA signatory accreditation body.

ILAC MRA underpins the testing of lifesaving and fire safety equipment and materials

Testing of equipment and devices used on Coast Guard vessels need to be tested in accordance with Coast Guard specifications by a laboratory accredited by an ILAC MRA signatory accreditation body

This policy decision cited scheduling delays and increased expenses as a reason for using laboratories accredited by an ILAC Signatory rather than the use of Coast Guard-employed inspectors. Additionally, the USCG called out the modern trading system where many manufacturers produce lifesaving equipment for multiple-flag vessels, and must have their equipment approved by each nation. Using third-party accredited testing laboratories would allow manufacturers to satisfy requirements from multiple nations, which avoids the need for duplicative tests.

For further details, click here.

Public sector procurement of ambulances supported by the ILAC MRA

The U.S. General Services Administration requires star of life ambulances procured by the U.S. government to be tested by an independent laboratory accredited in accordance with ISO/IEC 17025 by an accreditation body that is a signatory to the ILAC MRA.

All of the GSA’s ambulance standards are used to validate that their contractors are producing a quality product, and the MRA is one tool among many in their assessment of quality. They accept accreditation from MRA signatories but still perform source inspections on each ambulance ordered and procured for federal agencies under a GSA contract.

The agency still does its own inspection but has confidence that the critical components of the ambulance have been tested by competent laboratories.

Clickk here for further details.

The Consumer Product Safety Commission (CPSC) relies on the ILAC MRA for confidence in the quality of children’s products.

The CPSC issued regulations to recognise test data associated with children’s products coming from laboratories accredited by an ILAC MRA signatory accreditation body. CPSC registers laboratories that can perform compliance testing based on a simple application process identifying the relevant scope of accreditation from an ILAC MRA signatory accreditation body.

This move enabled CPSC to leverage its limited resources, yet provide for the acceptance of test data originating from the countries of export and reducing the need for redundant testing upon import.

Many children’s products continue to be added within the scope of this requirement for accreditation.

For further details, click here.

Accreditation stipulated for laboratories testing minerals and metals

The National Service of Customs in Chile specifies that the testing of fine copper and copper concentrates must be carried out in an accredited laboratory. (Chile)

Click here from further details

Similarly, in Serbia the Serbian Directorate of Measures and Precious Metals (DMDM), part of the Serbian National Metrology Institute, has implemented ISO/IEC 17025 to ensure international recognition of its national measurement standards, measurement and calibration results, and calibration certificates issued by DMDM. (Serbia)

Accreditation helps avoid unintended radio emissions from high risk electronic equipment

The New Zealand Government requires that Electromagnetic compatibility (EMC) of high risk (Level 3) items such as industrial, scientific or medical products must be tested in a lab accredited by an ILAC MRA (Mutual Recognition Arrangement) signatory.  (New Zealand)

Click here for further details, including the full Compliance Guide

Chinese recognition of New Zealand certification and testing of electrical goods

The Chinese Government’s recognition of New Zealand certification and testing for electrical goods benefits exporters under the “Electrical and Electronic Equipment (EEE) Mutual Recognition Agreement”.

Under Chinese Law, certain products require Chinese Compulsory Certification (CCC) run by the Certification and Accreditation Administration of the People’s Republic of China (CNCA). That process involves testing of the product in an accredited laboratory, inspection of the factory production line and certification of the whole process by an accredited certification body, recognised by the Chinese Government under the CCC scheme. This agreement enables New Zealand to become the first country in the world to test, inspect and certify electrical products outside of China for the Chinese market. (China and New Zealand)

Click here for further details

New Zealand Government states that high hazard toys must use an accredited lab

Advice from the New Zealand Ministry of Consumer Affairs produces a range of guidance on the import of safe products under the Fair Trading and Consumer Guarantees Trading Acts. One element of this is statements of conformity assessment for specific products where ‘goods may require certification to prove that they comply with product standards. Unless your consignment has certification to prove that it complies with the relevant Standard, it is likely to be stopped at Customs. You, as the importer, are liable for producing the necessary documents to prove that the goods may be brought into the country. Test Certificates must be from a laboratory which is accredited for the specific tests required’.

This covers a range of products, including toys, bikes and cots.

High hazard toys (and some other consumer items) must be tested in an accredited lab. (New Zealand)

Click here for further details

The New Approach in the European Union

The New Approach was established in the European Union to ‘recast technical harmonisation within the European Union (EU) on a new basis by only harmonising the essential requirements of products and by applying the “general reference to standards” formula and the principle of mutual recognition in order to eliminate technical obstacles to the free movement of goods.’

The New Approach has a number of objectives, all seeking to use standardisation, to achieve aims such as supporting the single European market – especially for products, reducing barriers to trade, increasing product safety, delivering an efficient system based on consensus standards.

Product areas covered by the New Approach vary from toys to pressure equipment, from boilers to boats, from medical devices to explosives. The full range of products can be seen under the New Legislative Framework.

Click here for further details

ACCA agreement to enhance trading arrangements between Tunisia and EU

Within the framework of an association agreement between Tunisia and the European Union,  a mutual recognition agreement is being developed in the field of conformity assessment through an accord entitled ACAA (Agreement on Conformity Assessment and Accreditation of industrial products).

This project, which has brought in public and private expertise in the field of standardisation, accreditation, metrology, analysis and tests as well as market surveillance, aims at supporting the Tunisian administration for the preparation of the ACAA.

Priority sectors involved in this project include products from the mechanical, electrical and construction industries. The aim is to simplify import/export and customs formalities.

Further information is available on the EU website. 

Global accreditation system core to the Trans-Pacific Partnership (TPP)

The Trans-Pacific Partnership (TPP) is a trade agreement, released on November 5th 2015, between twelve Pacific Rim countries. The agreement’s goal is to promote economic growth; support the creation and retention of jobs; enhance innovation, productivity and competitiveness; raise living standards; promote transparency, good governance, and enhanced labour and environmental protections.

Accreditation, recognised by existing regional and international mutual recognition Arrangements (the ILAC MRA and IAF MLA) is referenced as being as a key measure to support trade through the removal of technical barriers.

The twelve Pacific-rim countries include Mexico, New Zealand, Australia, Brunei, Chile, Singapore, Canada, Japan, Malaysia, Peru, Vietnam and the USA.

Access the agreement’s table of contents.

Access the chapter that refers to Technical Barriers to Trade.


Experience in the Market Surveillance of ISO 9001 QMS (UNIDO 2017)

A publication titled “Good practices: Experience in the Market Surveillance of ISO 9001 quality management systems” has been released by the United Nations Industrial Development Organization (UNIDO).

The report presents the lessons learnt and good practices in applying Market Surveillance methodology to monitor the effectiveness of ISO 9001 certification in manufacturing enterprises and to evaluate the performance of respective accredited certification bodies.

The report concludes that the proper use of ISO 9001–based quality management systems assists developing countries in promoting sustainable trade, thereby helping them achieve inclusive and sustainable industrial development and the 2030 development agenda.

A full copy of the report can be downloaded from the UNIDO website.

Trade-related International Regulatory Cooperation – A theoretical framework (OECD, 2016)

Reducing unnecessary trade costs is an important aspect of International Regulatory Co-operation (IRC). But trade costs are only one of the many considerations that countries take into account when engaging in bilateral, plurilateral or multilateral efforts to address non-tariff measures that are related to differences in regulations. They are also concerned about pursuing domestic regulatory objectives. This report develops an analytical framework to help understand the trade-offs between trade costs and domestic regulatory objectives that will determine outcomes of IRC. It shows the possible scope and landing zones of IRC initiatives, ranging from simple information exchange to negotiations to harmonize regulations between countries. The analytical approach is based on economic game theory and provides a basis for regulators and trade negotiators to determine which specific IRC approach would be promising to pursue.

The report states that the ILAC and IAF global arrangements provide the platform for trade cost reductions. A full copy of the report is available from the OECD website.

National Quality Infrastructure: Vital Link to Global Trade and Investment Competitiveness (World Bank, 2016)

National Quality Infrastructure (NQI) reforms are an important part of broader efforts aimed at enhancing trade and investment opportunities, opening markets for new innovative products, and improving the business environment. As demand to access new markets and compete with higher quality products rises, the World Bank Group is committed to supporting government’s efforts to build a more harmonized and integrated NQI. This leaflet sets out how the World Bank can support the development of standards, accreditation and metrology systems to boost economic performance and cross-border investment decisions.

A full copy of the leaflet is available here. World Bank NQI Leaflet

World Bank Policy National Quality Infrastructure Brief (World Bank, 2013)

Standards define how products, processes, and people interact with each other and their environments. They enhance competitiveness by offering proof that products and services adhere to requirements of governments or the marketplace. When used effectively, they facilitate international trade and contribute to technology upgrading and absorption. This brief discusses the importance, the central elements, and constraints to success of national quality infrastructure.

A full copy of the policy document is available on the World Bank website.

ISO 9001 – Relevance and impact in Brazil (September 2016)

 The ISO 9001 – Impact and Relevance in Brazil is based on UNIDO Project 140107 “Impact assessment of ISO 9001 Quality Management System Certification in Brazil”, co-funded by Inmetro and UNIDO. The overall objective of the project was to assess the effectiveness of the ISO 9001 certification process in Brazil from the perspective of certified organisations and their customers, as well as by conducting a number of “market surveillance” visits to a sample of certified organisations.

This study provides useful information about the take-up by and benefits for those who have decided to seek an accredited certification of their quality management system based on ISO 9001. The results of this study in Brazil are generally positive. They show that organisations do get value from accredited certification to ISO 9001; that users can rely on accredited certification to ISO 9001 as a reasonable basis for having confidence that the products or services provided by a certified organisation will fulfil their expectations; and that, despite commercial and competitive pressures that can undermine the impartiality and effectiveness of audits and certification, the audits and certifications are, in most instances, effective and valuable.

A full copy of the ISO 9001 – Impact and Relevance in Brazil report can be downloaded from the UNIDO website.

The Value of Accreditation (UK, 2016)

UKAS, the UK accreditation body, carried out a survey to capture feedback on the value of accreditation for conformity assessment bodies that have stable scopes in established technical sectors. The survey aimed to gain insight into the reasons for maintaining accreditation, to identify the positive outcomes that are realised through accreditation, and to investigate the value of selected elements of the accreditation process.

Respondents identified that there are clear external factors for maintaining accreditation:

  • 67% maintain accreditation as it is perceived as the right thing to do
  • 82% maintain accreditation due to customer expectations
  • 46% maintain accreditation due to government expectations or requirements

The survey also identified that these businesses derive both internal and external commercial benefit from their accredited status:

  • 93% of respondents agree that accreditation provides confidence to their customers and stakeholders
  • 76% agree that accreditation differentiates them from their competitors
  • 85% agree that accreditation improves the quality and validity of their work
  • 71% agree that accreditation helps them to win new or maintain existing business

A copy of the report can be downloaded from the UKAS website.

The importance of measurement (NPL 2015)

Backing Market Forces: How To Make Voluntary Standards Markets Work For Financial Services Regulation (2013)

This report is the outcome of a research project conducted between June and November 2013 which explored how voluntary standards markets might be applied to financial services regulation and sought to provide independent verification of their potential in the financial services sector.

The central finding of this report is that voluntary standards could play a greater role in rebuilding a safer and more trusted financial services sector. The report illustrates the use of standards in other industries, the drivers behind their development, the application of existing standards in the financial services sector, other areas in financial services to which standards markets might also be applied, and who might be the potential users of new standards for areas of financial services.
A copy of the report, published by BSI, the Chartered Institute for Securities & Investment and Long Finance in November 2013, can be downloaded from the BSI website.


Professor Michael Mainelli, Z/Yen Co-Founder

Chiara von Gunten for BSI and the Chartered Institute for Securities & Investment (CISI)

Opportunities for Standards in Insurance

This report provides an overview of the opportunities for standards development in the insurance industry (particularly wholesale insurance) that emerged throughout this study, based on interactions with industry professionals and associations during workshops, informal discussions, and responses to an online questionnaire.

The research showed that voluntary standards market approaches would be particularly suitable around product development, product information and processes in insurance. Respondents confirmed the striking need for standards aiming to improve transparency, information quality and access in order to increase customer satisfaction and product comparability in insurance. Such standards could take the form of a ‘Fair Insurance’ product information standard (similar to the Fairbanking scheme but for insurance). These could build upon recent achievements, such as the first life insurance product that was awarded (in August 2014) a trusted mark in accordance with the Sergeant Review of Simple Financial Products and based on an independent certification process run by BSI – the BSI Kitemark for Financial Products.

A full copy of the report can be downloaded from the longfinance website.


Michael Mainelli, Z/Yen Co-Founder

Chiara von Gunten and Therese Kieve, BSI and Long Finance

Opportunities for Standards in Investment & Asset Management (October 2014)

This report provides an overview of the opportunities for standards development in the investment and asset management (I&AM) industry that emerged throughout this study, based on interactions with industry professionals and associations during workshops and informal discussions, and responses to an online questionnaire.

While voluntary standards could help to strengthen the I&AM industry in the long run and thus contribute to restoring trust, related industry efforts have generally been undermined by short-term concerns over asset gathering and revenue generation, which makes industry-wide consensus difficult to achieve. As a result, recent improvements to the way the industry operates have come through regulation (e.g. EU UCITS or AIFM) rather than being initiated by the industry itself. Despite this, this study finds that voluntary standards could have particular value around the design of product and services, related information and processes in I&AM.

A full copy of the report is available on the longfinance website.


Michael Mainelli, Z/Yen Co-Founder

Chiara von Gunten and Therese Kieve, BSI and Long Finance

UNIDO report: ISO 9001- Its Relevance and Impact In China

To have an in-depth understanding of the actual impact of ISO 9001 certification on organisations, Certification and Accreditation Administration (CNCA) and UNIDO jointly conducted a survey of the effectiveness of ISO 9001 quality management system certification in China from September 2012 to September 2013. China has overtaken the early implementers of ISO 9001 and now represents approximately 30% of the 1.1 million ISO 9001 certificates issued worldwide. The survey covers the whole of China (except Taiwan, Hong Kong and Macau). Over 9000 questionnaires were sent out to ISO 9001-certified organizations and institutional purchasers in China, and 6974 effective completed questionnaires were collected. Physical on-site visits were conducted by trained experts at 958 certified organizations.

According to the survey results:

  • 93% of all the institutional purchasers surveyed expressed that they regarded ISO 9001 certification as an important criterion for evaluation of their suppliers.
  • 75% said their perception of the credibility of ISO 9001 CBs operating in China is “good” or “very good”.
  • Purchasers had a good level of satisfaction with their ISO 9001-certified suppliers.
  • Of the various parameters studied, the highest level of satisfaction is with the product quality of ISO 9001-certified suppliers (98% purchasers stated that they were satisfied, including 7% of all purchasers who were very satisfied).
  • Compared with non-certified suppliers (or comparing the same supplier before and after certification), most purchasers think that the performance of certified suppliers is notably better than that of non-certified suppliers (or the same supplier before certification).

Among all the certified organizations surveyed;

  • 51% said the most important reason for them to implement a QMS was to obtain competitive advantages, for internal improvement or to achieve corporate or top management objectives
  • 43 % said the most important reason was to gain market access or to respond to customer pressure or tender requirements
  • 6% said it was for marketing and/or public relations.
  • 98% of the organizations surveyed said that regardless of the overall cost, the implementation of ISO 9001 had been a good or a very good investment.
  • Most of the certified organizations said they obtained substantial benefits from the implementation of an ISO 9001-based QMS. 9% of the certified organizations estimated that it brought a benefit of up to RMB 100,000, either in cost savings and/or increased profits. 39% believed it to be between RMB 100,000 to 1,000,000. (c.US$ 15,000 – US$ 150,000)
  • 37% estimated that it could bring more than RMB 1,000,000 of benefits (either cost savings or increased profits).

A full copy of the report can be read on the UNIDO website.

The impact of participation within formal standardization on firm performance

Several studies highlight the economic benefits of standards, while the benefit of taking part in standardization remains a rather unexplored mystery to date. In theory, standard setters not only benefit from the possibility to monitor and shape the development of standards but also access a wide range of knowledge sources in the standards committee. Therefore, the authors investigate how the participation within formal standardization is related to the performance of 1561 German companies. A Cobb-Douglas production function is estimated in order to use the Solow-residuals as indicator for the firm performance. Participation within formal standardization is measured by the number of committee seats at the German Institute for Standardization (DIN). The results suggest that participation within formal standardization is positively related to firm performance in the manufacturing sector. In the service sector, no clear evidence for such a relationship is found.

A copy of the research paper can be downloaded from the Springer website.


Paul Wakke – Chair of Innovation Economics, Technische Universität Berlin

Knut Blind – Chair of Innovation Economics, Technische Universität Berlin

Exploring Business Benefits of Internationally Recognized Certifications

The authors base their paper on data from a global company survey of certified companies carried out by the International Accreditation Forum (IAF) in 2010/11. They use multivariate Probit and ordered Probit models to analyze how company internal and external factors influence the perception of benefits from accredited certification. Benefits from accredited certification are divided into added value for the organization, increased sales and regulatory compliance. As for company external factors, they find that benefits from certification are higher for companies that went through a challenging certification process, had a competent certification body team, and are aware of the importance of accreditation. Internal factors are related to different motives for seeking certification. They find that the benefits from accredited certification are largest when companies become certified in order to improve their own business performance. Dividing the sample in high-income and middle income countries shows that the latter put more emphasis on company internal improvement through certification and are more likely to benefit from certification when they employ an external consultant. Finally, they can show that benefits are unequally distributed among companies. That is, smaller companies have a lower probability to benefit from certification compared to larger companies.

A copy of the report is available on the ResearchGate website.



Axel Mangelsdorf, Berlin Institute of Technology and Chair of Innovation Economics

Tilman Denkler, BAM Federal Institute for Materials Research and Testing, Germany

External knowledge sourcing and involvement in standardization-Evidence from the community innovation survey

In this paper, the authors explore the relationship between firms’ external knowledge sourcing and their decision to participate in standardization alliances. Based on micro data they show that the importance of external knowledge is positively correlated with participation in standardization. This suggests that firms aim to access the knowledge of other companies and stakeholders in order to increase their own knowledge base. The analysis also shows that firms cooperating with different actors are more likely to join standardization. Due to the positive relationships with incoming knowledge spillovers and forms of cooperation, they conclude that standardization represents a specific form of collaborative knowledge-sharing and knowledge-creating strategy. In addition, we are able to show that absorptive capacity measured via companies’ research intensity promotes the involvement in standardization.

External knowledge sourcing and involvement in standardization-Evidence from the community innovation survey (PDF Download Available). Available from:


Knut Blind, Berlin Institute of Technology

Henk de Vries, Rotterdam School of Management

Axel Mangelsdorf, BAM Federal Institute of Material Research and Testing, Germany


The National Quality Infrastructure – A tool for competitiveness, trade and well-being (The World Bank, March 2013)

The national quality infrastructure (NQI) is the institutional framework that establishes and implements standardization, including conformity assessment services, metrology, and accreditation. Governments play a crucial role in designing, developing, and implementing an effective NQI. Developing an NQI begins with an assessment of the current system and identification of areas where reforms are required. The legal framework should establish transparent, independent institutions within a national structure that can work with international organizations such as the World Trade Organization (WTO). The World Bank and other donor agencies are assisting a number of countries in the development of NQIs in order to encourage industrial development, reduce barriers to trade and entrepreneurship, and facilitate global technical cooperation.

Download the report from the World Bank website.

The Economic Value of Standards in the UK (June 2015)

Research carried out by the Centre for Economics and Business (Cebr) concludes that standards boost UK productivity and improve performance, kick-start innovation, and support UK domestic and international trade.

The report analyses the macroeconomic and microeconomic impact of BSI’s consensus based voluntary standards across the UK economy. It concludes that they are a vital part of the strength of UK industry and play a crucial and often invisible role in supporting economic growth.

The main findings are that:

  • £8.2 billion is the amount that standards contribute to the UK economy
  • 37.4% of UK productivity growth can be attributed to standards
  • 28.4% of annual UK GDP growth can be attributed to standards, equivalent to £8.2 billion
  • £6.1 billion of additional UK exports per year can be attributed to standards

The full report can be downloaded from the BSI website. 

A Longitudinal Study of ISO 9000 Contribution towards TQM in Greek industry







Research limitations/implications


Practical implications



Katerina D. GotzamaniYpatia D. Theodorakioglou (Department of Business Administration, University of Macedonia, Thessaloniki, Greece); George D. Tsiotras (General Secretary of Central Macedonia, Greece, ex‐Rector of the University of Macedonia, Thessaloniki, Greece)


Katerina D. Gotzamani, Ypatia D. Theodorakioglou, George D. Tsiotras, (2006) “A longitudinal study of the ISO 9000 (1994) series’ contribution towards TQM in Greek industry“, The TQM Magazine, Vol. 18 Iss: 1, pp.44 – 54


Does ISO 9000 certification make a profound difference to the way service quality is perceived and measured

The article examines the usage and relative importance of quality measurements in the UK’s largest service companies. The authors analyse the relationship of both internal and customer‐based quality measurements to the importance placed on accreditation to an ISO 9000 standard. The effect of process structure is explored by categorising the service firms as being in front‐room or back‐room dominant service sectors. The authors find that the service firms, which consider accreditation to be important, have a different emphasis on quality than other service firms do.

Significantly, their emphasis shifts from one that is in line with their process structure to a more balanced one, where both internal and customer‐based quality measurements receive similar attention. This leads them to conclude that accreditation to an ISO 9000 standard can make a profound difference to the way quality is perceived and measured in large service firms.


Gavin DickStaffordshire University Business School, Stoke on Trent, UK; Kevin GallimoreManchester Metropolitan University, Crewe, UK; Jane C. Brown (Nurse Manager, North Staffordshire Combined Health Care NHS Trust, Stoke on Trent, UK


Gavin Dick, Kevin Gallimore, Jane C. Brown, (2002) “Does ISO 9000 accreditation make a profound difference to the way service quality is perceived and measured?“, Managing Service Quality: An International Journal, Vol. 12 Iss: 1, pp.30 – 42

Influence of ISO certification on the progress of Spanish industry towards TQM

ISO 9000 certification adds to the fact of being a management tool, source of competitive advantages, its potential to stimulate the advance of industry towards TQM. Many studies have been published that seem to confirm this, but a close review of available publications has allowed us to detect the absence of such an investigation in Spain. That is why an empirical work has been planned, its main goal being to analyse how relevant certification may be in the progress of Spanish companies towards TQM. Mail surveys were carried out on 3,864 certified organizations; 749 (19.4 per cent) responded. The answers of participating companies reflect that although certification leads to a basic quality level, it is also true that it generates a degree of steadiness and a constant demands for updatinh and adaptation of the system it is based on, transforming it into a perfect foundation for more advanced quality practices.



Carmen EscancianoEsteban FernándezCamilo Vázquez Departamento de Administración de Empresas y Contabilidad, Universidad de Oviedo, Spain


Carmen Escanciano, Esteban Fernández, Camilo Vázquez, (2001) “Influence of ISO 9000 certification on the progress of Spanish industry towards TQM“, International Journal of Quality & Reliability Management, Vol. 18 Iss: 5, pp.481 – 494

ISO 9000 implementation in Turkish industry

Notes that it has become a competitive necessity for firms doing business globally to acquire the ISO 9000 certification, despite the misgivings many have with regard to its true effectiveness. Turkey, an emerging industrial economy, has a significant stake in the EU markets. At present, there is no systematic study documenting the status of ISO 9000 implementation in Turkey, the profile of the certified firms, their motivation, and their organizational experience during and after the certification process; whereas such studies have begun to emerge in other countries.

Provides a background on the Turkish quality movement, and reports the results of a survey conducted among large Turkish companies that attempts to provide answers to the issues raised above. The findings are revealing and should help an international manager doing or planning to do business in Turkey, or his Turkish counterpart thinking about getting certification.


Erdal ErelJay B. GhoshFaculty of Business Administration, Bilkent University, Ankara, Turkey


Erdal Erel, Jay B. Ghosh, (1997) “ISO 9000 implementation in Turkish industry“, International Journal of Operations & Production Management, Vol. 17 Iss: 12, pp.1233 – 1246

ISO 9000 implementation: a study of manufacturing companies in Saudi Arabia

This study identifies the costs, benefits and the satisfaction level with ISO 9000 implementation in Saudi Arabian firms. A survey of 140 ISO 9000 certified manufacturing companies was carried out. The results suggest that these manufacturing companies were satisfied with ISO 9000 as far as the benefits gained from certification and its costs were concerned. They considered the benefits of ISO 9000 certification to exceed the costs of attaining the standards, and believed that ISO 9000 contributed to organisational survival and success.


Hesham MagdNasser KadasahAdrienne CurryUniversity of Stirling, Department of Management and Organisation, Stirling, UK


Hesham Magd, Nasser Kadasah, Adrienne Curry, (2003) “ISO 9000 implementation: a study of manufacturing companies in Saudi Arabia“, Managerial Auditing Journal, Vol. 18 Iss: 4, pp.313 – 322

Relationship of ISO 9001:2000 quality system certification with operational and business performance – A survey in Australia and New Zealand-based manufacturing and service companies

This research paper aims to explore the relationship between ISO 9000 certification and organisational performance by developing an ISO 9000 relationship model.






Practical implications


WTO report highlights benefits of conformity assessment tools in addressing ‘Specific Trade Concerns’

The World Trade Organization (WTO) Economic Research and Statistics Division produced the report ‘International Standards and the WTO TBT Agreement: Improving Governance for Regulatory Alignment‘ (Erik Wijkström and Devin McDaniels, WTO, 19 March 2013), with some key points on the value of key conformity assessment tools such as ISO standards and ILAC accreditation.

Of particular interest as regards conformity assessment is 3.1.1, the section on Specific Trade Concerns, ‘One of the core functions of the TBT Committee is acting as a forum to address trade issues – these are referred to as “Specific Trade Concerns” (STCs). These are concerns that one or several Members have with the design or implementation of another Member’s measure. An analysis of the TBT (Technical Barriers to Trade) Committee’s records shows that about one third of all STCs raised in the TBT Committee are associated in one way or another with the subject of international standards. By “associated” we mean that international standards have been mentioned by a delegation in the discussion of a particular trade concern – either by reference to a specific body or organization, or through general reference to the existence (or non-existence) of some source of international guidance.’

‘While over forty different bodies or organizations are mentioned, a number of them recur frequently in discussion. The International Organization for Standardization (ISO) is mentioned in 30% of STCs associated with international standards; the International Laboratory Accreditation Cooperation (ILAC) in 10%.’

The report gives a number of examples of the kind of problem, including: ‘Lead in pottery. The European Union objected to a Mexican draft standard for glazed pottery, ceramics and porcelain, which mandated more stringent lead and cadmium limits than those laid down in the relevant international ISO standards (ISO 6486-1/2). Specifically, the European Union was concerned that Mexican authorities would no longer accept test results accompanying EU ceramic tableware conducted in compliance with these ISO standards. Mexico explained that while its draft standard was partially based on ISO standards, it deviated in certain aspects due to a greater level of health protection required by Mexico, and due to the circumstances of Mexico as a developing country.’

The conclusion of this kind of problem is that ‘The vast majority (around 90%) relate to some form of “challenge” on international standards (from one Member to another). The tone of the discussions may range from a polite request for clarification about the use or non-use of international standards in a measure, to a direct accusation that a Member is not following a specific (and in their view relevant) international standard and therefore violating a WTO discipline.’

The use of  international standards and systems in world trade, such as ISO and ILAC which stick to the ‘Six Principles’ of Transparency, Openness, Impartiality and Consensus, Effectiveness and Relevance, Coherence and Development Dimension, would reduce the instances of the STCs.

Click here for further details, including access to the full report


Economic benefits of accreditation valued at more than £600M a year in the UK

The Economics of Accreditation’ commissioned by the Department for Business Innovation and Skills has assessed the economic benefits derived from the accreditation of certification, measurement and inspection services.  Researchers from Birkbeck, University of London, surveyed a selection of businesses and other independent analysis to create the report.  Its aim was to provide a financial evaluation of accreditation’s contribution to the UK economy, which it valued at more than £600 million per annum.

A central element of the analysis is the multiplier effect of accreditation, indicating that UKAS and the other institutions in the quality infrastructure jointly amplify each other’s effects, so leading to an impact greater than the sum of the parts. This set of interdependencies and cross-amplifying effects combine to create a significant financial advantage for those using accreditation to distinguish their products and services.

Click here for full report

The economic value of standards

Standards are a vital component in the conformity assessment arsenal to address public policy issues. International standards developed by consensus used in conformity assessment are in two key categories:

  1. The standards on which assessment is based, whether for products & services or process (management system standards)
  2. The standards which guide many of the key processes, such as certification, accreditation, inspection, etc. More of details of these standards, referred to as the ISO CASCO Toolkit can be found here.

A number of major research reports have been produced in a number of economies which help quantify and explain the contribution standards makes to these economies. These reports are:

World Bank report: ‘Unlocking Central America’s Export Potential’

The Central America region is a small market. The region contains around 43 million inhabitants (0.6 percent of total world population) who generate around 0.25 percent of the world’s Gross Domestic Product (GDP). While the region has successfully embarked on a regional integration agenda and has strong commercial links with the US, extra-regional trade-mainly with large fast-growing emerging economies-remains a challenge. Export performance is analyzed along three dimensions that, together, give a fairly comprehensive picture of competitiveness:

1) the composition, orientation and growth of the export basket;

2) the degree of export diversification across products and markets; and

3) the level of sophistication and quality of their main exports.

This analysis allows exports dynamics at the different margins of trade (intensive, extensive, and quality) to be evaluated and individual countries’ to be benchmarked with peers in the Central American region. The results of this report allow policy makers to identify key areas to explore in the overall discussion of export competitiveness in the Central American region. This paper relates to the literature on challenges and opportunities that trade liberalization can bring to the Central American region. Much of the recent literature focuses on the role of the free trade agreement negotiated by Costa Rica, the Dominican Republic, El Salvador, Guatemala, Honduras, and Nicaragua, with the US.

Given the importance quality infrastructure plays in advancing the trade agenda, greater priority should be given to developing accreditation, standards, and metrology and obtaining international recognition to unlock their export potential.

Click here for further details

ISO 9001- Its relevance and impact in Asian Developing Economies

A survey covering quality management system development, certification, accreditation and economic benefits, using a variety of research tools to judge the awareness and use of accredited certification to ISO 9001 by purchasing organizations. Research included a survey of purchasing organizations (the present and potential customers of ISO 9001 certified suppliers); interviews with some of these; survey of ISO 9001-certified organizations and visits to some of these.

As the commissioning organization UNIDO (United Nations Industrial Development Organisation) DIrector-General Kandeh K. Yumkella felt, ‘It is pleasing to see that the results have demonstrated (with some exceptions) that the implementation of ISO 9001 and the associated certification has been a good investment of resources, from both the perspective of the certified organizations and that of their customers (the major purchasing organizations in the regions).’

Some of the key findings were:


Economic benefits

There are clear empirical economic benefits to the effective implementation and accredited certification of quality management systems in the manufacturing sectors of the Asian developing countries in which the project was conducted.
Credibility of ISO 9001
Overall, the perceptions of both the ISO 9001 standard and accredited certification to ISO 9001 in the region are good, though the role of accreditation is not well understood either by purchasers or by certified organizations
Purchasers’ perceptions of their ISO 9001-certified suppliers
The purchasers surveyed were mainly satisfied with the performance of their ISO 9001-certified suppliers (with some exceptions), and, in general, ISO 9001-certified suppliers performed ‘better’ or ‘much better’ than non-certified suppliers, based in a number of parameters.

Click here for the full report

How do we look for the best quality?

The Philippine Accreditation Bureau (PAB) has produced a video to increase public awareness on and demonstrate the benefits of accreditation. It aims to further encourage wider acceptance and use of accreditation and  build trust in conformity assessment — a tool that helps businesses not only to comply efficiently and effectively with regulations and standards around the globe but also to gain competitive advantage and to expand into new and wider  markets.

This short presentation best responds to the question “How do we look for the best quality?” This is a tough question to answer with the vast number of products and services in the market. The video shows how accreditation can help consumers in whittling down their choices to safe, reliable and quality products and services which pass through accredited conformity assessments.

Click to view the video.

A step by step guide to gaining accreditation

AIHA Laboratory Accreditation Programs, the US accreditation body, has produced a shot video to guide applicants through the accreditation process. View the video on Youtube.




ISO/CASCO has published a new brochure describing how “ISO Technical Committees (ISO/TCs) are often required to choose between developing requirements for a management system for an organisation’s activities, or developing requirements for the competence of an organisation to carry out its activities”.

Not only does this document assist ISO/TCs in understanding the difference between the two standards, but it is also helpful for organisations in the process of deciding whether to implement a management system or a competency based system. In addition, the brochure indicates the benefits and values of meeting either set of requirements.

The ISO/CASCO document – Frequency Asked Questions: Competency or Management System Based Standards?” is available here.

ISO Guidance for SMEs using ISO 9001 for quality management

ISO has published a guide for SME’s wishing to implement a quality management system (QMS), providing practical advice and concrete examples tailored specifically for small businesses. A copy of the guidance is available from the ISO website.



The benefits of a Quality Infrastructure (UNIDO, 2016)

UNIDO has published a briefing note to set out how setting up a Quality Infrastructure System can be one of the most positive and practical steps that a developing nation can take on the path forward to developing a thriving economy as a basis for prosperity, health and well-being. A Quality Infrastructure is a system contributing to governmental policy objectives in areas including industrial development, trade competitiveness in global markets, efficient use of natural and human resources, food safety, health, the environment and climate change.


Download a copy of the briefing note from the UNIDO website.

New guide on how accreditation in developing economies can facilitate trade and support sustainable development

The significance of an accreditation system for trade and the economy, as well as practical advice for the establishment of accreditation bodies, are the focus of a newly released publication titled, “Establishing accreditation in developing economies – A guide to opening the door for global trade”.

Prepared by the United Nations Industrial Development Organization (UNIDO), in cooperation with the International Accreditation Forum (IAF) and the International Laboratory Accreditation Cooperation (ILAC), the publication was launched at the ILAC – IAF joint General Assembly. The guide aims to support the common goal of “tested, inspected or certified once and accepted everywhere”.

It is comprised of two parts. The first part focuses on the need for accreditation and the benefits that an accreditation system can bring to good governance. It provides policymakers with a framework for establishing an accreditation body or partnering with neighbouring economies to form a shared system, which can bring an economy closer to its trading partners through mutually recognized arrangements of accreditation.

The second part offers comprehensive practical advice and building blocks to those who are tasked with establishing an accreditation body. It presents information on the essential operational requirements for accreditation bodies, and outlines available resources, as well as potential challenges. Case studies then follow to offer an illustration of practical applications of the guidance provided in the publication.

A copy of the brochure is available on the UNIDO website.

Accreditation – an overview

With examples from everyday life, this video, produced by COFRAC in France, highlights the fact that accreditation impacts, even if we are not always aware of it, numerous activities benefiting from conformity assessment services.

ISO 9001 – what does it mean in the Supply Chain (ISO, 2016)

As someone who is involved in the selection of suppliers and, possibly, responsible for making purchasing decisions, you may have seen or used products and services that are promoted using reference to ISO 9001:2015. This informative text provides some answers to these questions and will inform you about how you can get the most out of using ISO 9001 as a supply chain tool.

A full copy of the brochure is available from the ISO website.

Quality assurance is like an onion – multi-layered

Quality assurance is like an onion – multi-layered. This video, produced by ANSI in the US, shows how accreditation can provide the protective outer skin.

Accreditation: A tool to support Regulators

A booklet created by European Accreditation sets out how the ISO CASCO toolbox can support the work of Regulators.

View the booklet on the EA website.

UNIDO – Trade Facilitation – smoothing the path to global markets

UNIDO’s Trade Capacity Building Branch has published a briefing paper to set out how it can support Developing Economies develop the effective building blocks of using accredited testing, inspection and certification, using hamonized standards, in order to boost trade.

Download a copy of the briefing from the UNIDO website.


Standards, metrology and accreditation support Developing Countries

A short video to show how standards, metrology and accreditation can help sustainable development in Developing economies.

Click to view.

How does Accredited Certification benefit Regulators

Regulators are increasingly relying on independent third party declarations of compliance to support their enforcement and monitoring activities.

Click to view.

Accreditation: Delivering Confidence in Everyday life

Accredited testing, inspection and certification impacts on all industry sectors. This short video shows how accreditation underpins consumer safety and well-being in everyday life.

Click here to view.


Accreditation: Facilitating global trade

The ILAC MRA and the IAF MLA remove the need for products and services to undergo additional tests, inspections and certification in each country where they are sold. These Arrangements remove technical barriers and therefore support cross-border trade.

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Specifying accreditation in regulation

This factsheet sets out how to specify accredited services for external certification bodies (management systems, products or persons), covered by the IAF MLA.

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The IAF Multilateral Recognition Arrangement (MLA)

The IAF MLA ensures the mutual recognition of accredited certification between signatories to the IAF MLA, and subsequently acceptance of accredited certification in many markets based on one accreditation.

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Specifying accreditation in Regulation – the ILAC MRA

This factsheet sets out how to specify accredited services for external laboratories (testing, medical, and calibration) and inspection bodies, covered by the ILAC MRA.

Click to view.

The ILAC Mutual Recognition Arrangement (MRA)

The ILAC MRA supports international trade by promoting international confidence and acceptance of accredited laboratory data and inspection body data. Technical barriers to trade, such as the retesting of products, each time they enter a new economy would be reduced.

Click to view.

How does accredited inspection benefit government and regulators?

This briefing document sets out how accredited inspection can support Government and Regulatory policy.

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How does using an Accredited Laboratory benefit Government and Regulators?

This briefing document sets out how accredited laboratories can support Government and Regulatory policy.

Click here to view.

Using and referencing ISO and IEC standards for technical regulations

This document, developed by the ISO and the IEC, conveys to regulators the benefits of choosing to use and reference ISO and IEC standards for regulations and to demonstrate that doing so can support good regulatory practice.

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The ISO 9001 family – Global management standards

This video from ISO (the International Organization for Standardization), explores the worldwide impact on business of the ISO 9000 family of international management standards.

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Public sector solutions

SGS has created a portfolio of solutions to support compliance with regulatory requirements, enhance government revenue, facilitate trade, support efficiency and promote good governance along with sustainable development.

Click here to view.

A guide for engaging with Government and Regulators

Supporting the needs of Government is a core objective of ILAC and IAF members.

This document sets out ways to assist members to develop and maintain relationships with government at all levels.

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A briefing for European Commission officials

This document, developed by EA in Europe, conveys to European policy makers the benefits of choosing to use and reference standards and accreditation for regulations and to demonstrate that doing so can support good regulatory practice.

Click to view.