Case Study: Quality certification supports continuous improvement at UAE Department of Interior

Quality certification supports continuous improvement at UAE Department of Interior

The UAE Ministry of Interior (MoI) has obtained ISO 9001 certification across all its departments, to the support of the UAE leadership and the efforts of the employees at the ministry. With this achievement, the UAE MoI became the first ministry of interior in the world to have achieved ISO 9001 certification across the whole of its organisation.

Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior stated “These efforts serve all UAE institutions, and help them in their journey to improve the quality of services and achieve the excellence that the country’s leadership and government are keen to accomplish,”

The Head of Quality Department at the MoI, Lieutenant Colonel Dr. Saeed Matar Al Suraidi, made a very significant statement about this achievement: “The goals were not to obtain this certificate only, but to continuously improve and develop our police operations and services, to satisfy the clients and achieve the vision and the strategy of the ministry.”

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