The Houston Police Department (HPD) has used certification to ISO 9001 in a number of carefully selected Divisions.
The HPD Property and Emergency Communications Divisions used the implementation and certification of ISO 9001 to drive efficiencies in these two departments. Having initially been certified in 2011, in 2015 the HPD is now looking at expanding the scope of their ISO 9001 certification to include the Budget & Finance, Mental Health and Inspections Divisions.
At the announcement of the certification, Police Chief Charles A. McClelland Jr said, “We are constantly examining ourselves and looking for efficiencies because our resources are very precious. This certification indicates we are following best practices in the industry and we’re the leaders”.
Further details here.